State Farm® Insurance Agent Aaron Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shujath Khan
October 17, 2025
5
out of
5
rating by Shujath Khan
"Madi helped me switch to statefarm auto insurance and the process was easy and smooth."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi made your switch to State Farm auto insurance easy and smooth. If you ever need anything else or have questions, feel free to reach out. We're here to help!"
Deb R.
October 15, 2025
5
out of
5
rating by Deb R.
"Michael helped me with some insurance issues I was dealing with. He was very polite and helpful. He got me a much better price (price went down by half.) I was just getting ready to shop around even though I've been with State Farm for over 30 years. Because of Michael I will be staying with State Farm. Good job Michael, many thanks !"
We responded:
"Debbie, we appreciate you! - Aaron"
Henry Dishmon
October 10, 2025
5
out of
5
rating by Henry Dishmon
"Mike is value added to State farm. I'm a 75-year-old male. I've been driving for 50 years. I have a lot of experience with auto insurance. I love the State farm commercials with flo the gang. Mike helped me bundle my home and auto policy. Best coverage that I've ever experienced. Unbelievable rate for a guy that's on a fixed income. 👍🏿 Ann Arbor Michigan"
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Mike was able to help you find the best coverage and bundle your home and auto policies at a great rate. Your loyalty and trust mean a lot to us, especially with your extensive experience in auto insurance. We'll be sure to pass along your compliments to Mike. Thank you for choosing State Farm, and we're here to support you whenever you need us! Safe driving and all the best from Ann Arbor! 👍🏿🚗🏠"
Mary Marzano
October 9, 2025
5
out of
5
rating by Mary Marzano
"Madi was a great help in explaining coverage."
We responded:
"Thank you for your kind words! We're happy to hear that Madi was able to clearly explain your coverage and assist you. We appreciate your feedback and look forward to serving you again!"
Thierno
October 3, 2025
5
out of
5
rating by Thierno
"Madi was very helpful and diligent! Thanks for the awesome service!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Madi provided you with helpful and diligent service. We'll be sure to pass along your kind words to her. Thanks again for choosing us, and we look forward to assisting you in the future!"
Tyler Robertson
October 3, 2025
5
out of
5
rating by Tyler Robertson
"Received good customer and communication from Madi"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi provided you with excellent customer service and communication. We appreciate your feedback and look forward to assisting you again in the future! #CustomerService #GreatCommunication #HappyCustomers #TeamMadi #CustomerSatisfaction"
C Allen
September 6, 2025
5
out of
5
rating by C Allen
"Called from out of state to get a renter's insurance police set up for my daughter. Process was quick, easy and efficient, and he got back to me the next day when promised. A++"
We responded:
"Thank you for choosing State Farm for your daughter’s renter’s insurance! We’re glad to hear the process was quick, easy, and efficient, and that we were able to follow up as promised. Your A++ rating means a lot to us, and we’re here whenever you need assistance in the future!"
Matt Bui
August 30, 2025
5
out of
5
rating by Matt Bui
"Hannah is always responsive, thorough, and promptly replies to my inquiries. Madi & Mike took great care of me when she was out."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Hannah, Madi, and Mike provided you with responsive and thorough service for your auto insurance needs. Our team is dedicated to making sure you feel well taken care of every step of the way. Please don’t hesitate to reach out anytime—we’re here to help!"
Carlos Augusto Leite
August 29, 2025
5
out of
5
rating by Carlos Augusto Leite
"Just spoke with Mike today and easily got my problem solved. I have a feeling we'll keep having business for a long time starting today! Really recommend these guys"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike was able to quickly resolve your issue and provide a great experience. We truly appreciate your recommendation and look forward to supporting you with your full coverage auto insurance needs for many years to come! If you ever have any questions, don’t hesitate to reach out."
Karren SMITH
August 28, 2025
5
out of
5
rating by Karren SMITH
"I had to take care of some insurance business today because I am moving. I had the opportunity to speak with Madi, who was very very sweet she really just stepped up she was so kind so understanding and she knew exactly what I was talking about I didn't have to answer a lot of questions I didn't have to explain in a thousand words. she knew exactly what I wanted, she was very professional and had a perfect knowledge as to what I was inquiring. she took care of it, right away. She never put me on hold she never told me hold on a second I'll call you back she just took good care of me today and I really appreciate that. Madi is awesome"
We responded:
"Karren, Thank you for sharing your experience! It sounds like Madi provided you with exceptional service during your insurance inquiry. It’s always wonderful to hear when a team member goes above and beyond to make the process smooth and efficient. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your feedback and are glad to have you as a valued customer! Happy Holidays! -Aaron Richards and Team"
Lawrence Johnson
August 22, 2025
5
out of
5
rating by Lawrence Johnson
"Fast, friendly service"
We responded:
"Thank you for your wonderful feedback! We're glad to hear you experienced fast and friendly service. We appreciate your support and look forward to serving you again!"
Victor Yu
August 20, 2025
5
out of
5
rating by Victor Yu
"Hannah was a very helpful and communicative agent. She made the sign-up process very easy and answered all of my questions."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided helpful and clear communication throughout your sign-up process. We’ll be sure to pass along your compliments to her. If you have any more questions or need assistance in the future, please don’t hesitate to reach out! "
Sulawan Shoaff
July 27, 2025
5
out of
5
rating by Sulawan Shoaff
"Mike was very helpful.💯 Great Service👏👏"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike provided you with great service. We appreciate your support and look forward to assisting you again! 👏💯"
Evan VanderVeen
July 25, 2025
5
out of
5
rating by Evan VanderVeen
"Amazing customer service! Mike was extremely friendly and helpful on the phone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike provided you with friendly and helpful service. We appreciate your feedback and look forward to assisting you again in the future!"
Taylor cannon
July 18, 2025
5
out of
5
rating by Taylor cannon
"Mike was super nice and helpful. 10/10!"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Mike was super nice and helpful. Your 10/10 rating means a lot to us!"
Edie Smith
July 18, 2025
5
out of
5
rating by Edie Smith
"I called State Farm and Mike answered the phone. He was very polite."
We responded:
"Thank you for sharing your experience! We're happy to hear that Mike was polite and provided great service when you called. We appreciate your feedback!"
Lori Shoaff
July 18, 2025
5
out of
5
rating by Lori Shoaff
"Mike was professional and friendly when he answered the phone."
We responded:
"Thank you for your kind feedback! We're glad to hear that Mike was professional and friendly when assisting you. We appreciate you taking the time to share your experience!"
Wabby W
July 18, 2025
5
out of
5
rating by Wabby W
"Working with Mike has been great!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that working with Mike has been a great experience. We appreciate your support!"
Makenna Shoaff
July 17, 2025
5
out of
5
rating by Makenna Shoaff
"Mike was fantastic! 10/10 recommend"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Mike provided fantastic service. We truly appreciate your 10/10 recommendation!"
Kristen Vaughn
June 27, 2025
5
out of
5
rating by Kristen Vaughn
"Aaron Richards has the best out of all the State Farm agencies in Michigan! Kevin is great. 10/10 definitely recommend."
We responded:
"Thank you so much for your fantastic feedback! We're thrilled to hear that Aaron Richards and Kevin provided you with excellent service. Your recommendation means a lot to us! If you ever need anything else, we're here to help."
Dean Marhefke
June 26, 2025
5
out of
5
rating by Dean Marhefke
"Madi was quite helpful, able to answer my questions quickly!"
We responded:
"Thank you for your kind words! We're glad to hear that Madi was able to assist you promptly and effectively. If you have any more questions or need further help, feel free to reach out!"
Rhonda Elliott
June 24, 2025
5
out of
5
rating by Rhonda Elliott
"I have been a customer for years. I stay because unbeatable price and the customer service. Madi is aways very helpful and answers my questions."
We responded:
"Thank you for being a loyal customer for so many years! We’re thrilled to hear that you find our prices unbeatable and that Madi has consistently provided you with helpful service. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for your continued support!"
Brandon B
June 24, 2025
5
out of
5
rating by Brandon B
"Madi was so helpful she’s the best! Keep her!!"
We responded:
"Thank you for your kind words! We’re so glad to hear that Madi provided you with excellent service. She truly is an invaluable member of our team, and we appreciate your recommendation. Your satisfaction is our priority, and we’re here to help whenever you need us."
C Z
June 13, 2025
5
out of
5
rating by C Z
"Recently moving to a new apartment and needed to update my renters insurance plan. Madi at Aaron’s office helped me through this process, which was fast and smooth. Great experience."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We’re thrilled to hear that Madi was able to assist you with updating your renters insurance plan seamlessly. Ensuring our clients have a smooth transition during such important times is a top priority for us. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. Welcome to your new apartment, and we wish you all the best in this new chapter!"
Scott Caddell
June 5, 2025
5
out of
5
rating by Scott Caddell
"Madi was very helpful with getting me back on the road"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi was able to assist you and get you back on the road. Providing excellent service is our top priority, and we appreciate your feedback. If you need anything else in the future, don’t hesitate to reach out! Safe travels!"