State Farm® Insurance Agent Aaron Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mark
January 13, 2025
"Madi made our renters insurance experience easy and stress-free. Thanks, Madi!"
""Thank you for your wonderful review! We're delighted to hear that Madi was able to make your renters insurance experience so easy and stress-free. She truly goes above and beyond for our clients! If you need any further assistance or have questions in the future, don’t hesitate to reach out. We appreciate your business!""
Rebecca Petty
January 10, 2025
"Maddie is very helpful. Also, Aaron is a great guy and agent."
"Thank you so much for your kind words! We're thrilled to hear that Maddie and Aaron provided you with excellent service. We strive to create a positive experience for all our customers, and it’s wonderful to know that our team made a difference for you. If you need anything else, don’t hesitate to reach out!"
trogladite 13
January 7, 2025
"I have been a satisfied customer for around 5 years all the staff that I ever dealt with was extremely nice and helpful I would and do recommend them to anyone who needs insurance they couldn't find a nicer bunch of people to deal with Thank you, Maddy"
"Hello, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! - Aaron"
Jeannetta Parks
December 29, 2024
"Madi is always smiling and assist me in any way possible"
"Thank you so much for your kind words! We're thrilled to hear that Madi has made such a positive impact during your interactions. Her cheerful attitude and willingness to help truly make a difference. We appreciate your feedback and look forward to assisting you again soon! -Aaron Richards and Team"
Eric Armour
December 27, 2024
"Bought a car over the holiday and process was smooth. Entered the car information through the app overnight. First thing in the morning Madi reached out - answered a few questions, signed electronically, and paid and had the new coverage. Madi was fantastic and process was smooth!"
"Thank you for sharing your experience! We're so glad to hear that you had a smooth car-buying process over the holiday. It's great to know that Madi was able to assist you effectively and answer all your questions. We strive to make the experience as seamless as possible, and your feedback reinforces that commitment. Enjoy your new car, and we look forward to serving you again in the future! -Aaron Richards and Team"
louise heil
December 23, 2024
"Madi was very helpful to me with a billing issue. She is a pleasure to work with."
"Thank you so much for your kind words, Louise! We're thrilled to hear that Madi was able to assist you with your billing issue and that you had a positive experience. We appreciate your feedback and will be sure to pass it along to Madi. If you need any further assistance, please don't hesitate to reach out! Happy Holidays! -Aaron Richards "
Hilary Skilton
December 21, 2024
"Aaron Richard’s Statefarm is the greatest! The staff are friendly and efficient, especially Madi, and Aaron will answer any questions. He helped me so much with my deer accident last spring and he continues to deliver excellent customer service. Thank you Madi for getting me quick quotes and responding back immediately!"
"Hilary, Thank you so much for taking the time to share your experience with Aaron Richard's State Farm! We're thrilled to hear that you had such a positive experience with our team, especially Madi. We pride ourselves on providing friendly and efficient service, and it’s wonderful to know that we were able to assist you during your deer accident and beyond. Your kind words motivate us to continue delivering excellent customer service. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and look forward to serving you again! Best regards, Aaron Richards' State Farm Team"
Karren SMITH
December 21, 2024
"I had to take care of some insurance business today because I am moving. I had the opportunity to speak with Madi, who was very very sweet she really just stepped up she was so kind so understanding and she knew exactly what I was talking about I didn't have to answer a lot of questions I didn't have to explain in a thousand words. she knew exactly what I wanted, she was very professional and had a perfect knowledge as to what I was inquiring. she took care of it, right away. She never put me on hold she never told me hold on a second I'll call you back she just took good care of me today and I really appreciate that. Madi is awesome"
"Karren, Thank you for sharing your experience! It sounds like Madi provided you with exceptional service during your insurance inquiry. It’s always wonderful to hear when a team member goes above and beyond to make the process smooth and efficient. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your feedback and are glad to have you as a valued customer! Happy Holidays! -Aaron Richards and Team"
William Jenks
December 18, 2024
"always ready to help fast service great people even for a client that lives 80 miles away. Still 5 star in my book as of 12-18-2024"
"William, I'm so glad our time spent with you has led you to share such positive feedback! - Aaron"
patricia woodard
December 18, 2024
"Madi is awesome and very helpful!"
"Thank you, Patricia! I'm glad you had an awesome experience with our office. If you ever need anything else, we're here to help. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Cindy Gable
December 10, 2024
"Madi was very helpful today. It was a pleasure speaking with her."
"Cindy, thank you for your kind words! I'm glad to hear that Madi was able to assist you effectively. It’s always wonderful when our team members make a positive impact. If you need anything else, feel free to reach out!"
Ken Henagan Jr.
December 9, 2024
"APPRECIATE THE PHONE CALL BACK FROM MADI!! ALWAYS GREAT SERVICE. THANK YOU 😊"
"Madi and the team are grateful for your kind words, Ken! We're happy to know you appreciate our service. If you need anything else, feel free to reach out. Thank you! 😊"
Danny Barraza
December 5, 2024
"Hannah provided exceptional service, delivering a prompt, straightforward quote at a competitive price. Her step-by-step explanation ensured a clear understanding of the insurance process, particularly beneficial for a first-time customer. Thank you Hannah so much -Danny😁"
"Danny, thank you for your wonderful review! I'm glad Hannah could provide you with exceptional service and a clear, competitive quote. It's great to know her step-by-step explanation was helpful, especially as a first-time customer. We appreciate your trust and look forward to assisting you with any future needs!"
Tiffany
December 5, 2024
"Very pleased with how fast and professional and friendly Hannah was helping me with get quote."
"Tiffany, thank you for your wonderful review! I'm glad to hear that Hannah provided you with fast, professional, and friendly service while helping you get a quote. We appreciate your feedback and are always here to assist with any future needs."
Christy Slowinski
November 25, 2024
"Such a friendly and helpful staff! I highly recommend"
"Christy, thank you so much for your kind words! We're glad you found our staff friendly and helpful. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out."
J Hoffman
November 20, 2024
"Madi made coverage changes on a vehicle, which was done very quickly and professionally."
"Madi's efficiency and professionalism are truly commendable! I'm glad she could assist you with the vehicle coverage changes so promptly. If you need any further assistance, feel free to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Paul L Smith
November 19, 2024
"Madi was very helpful and kind, Thank You!"
"Madi is a valuable member of our team, and I'm glad she could assist you! Thank you for your kind words, Paul. If you need any further help, don't hesitate to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Daniel Nutt
November 15, 2024
"I was shopping around for insurance and Hannah at State Farm was great! Very professional and knew exactly what to do in a timely manner couldn't ask for more thank you so much Hannah you rock! 😃"
"Thank you, Daniel! I'm glad to hear that Hannah provided you with such professional and timely service. We appreciate your kind words and are grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Bill Johnson
November 14, 2024
"Great agency for my car and rental insurance From day one I've been very pleased with my choice to switch to Aaron Richards and State Farm. Fast and friendly help from Madi when I need it and always have quick responses to my inquiries. I highly recommend them!"
"Bill, I'm glad to hear that you've had such a positive experience with our agency for your auto and renters insurance! It's wonderful that Madi has been able to provide you with fast and friendly assistance whenever needed. We truly appreciate your recommendation and are always here to help with any future inquiries. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Nancy BAKER
November 13, 2024
"Quickly helped me remove insurance from a car I sold."
"Nancy, thank you for your review! I'm glad we could assist you quickly with removing insurance from your sold car. If you need any further assistance, feel free to reach out anytime. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Gaige Gaietto
November 13, 2024
"Madi is super well spoken and has been a great help for me! I highly suggest Madi! Great service and excellent care!"
"Thank you, Gaige! I'm happy to hear that Madi has been a great help to you. We appreciate your kind words about her excellent service and care. If you need any further assistance, our office is always here to help. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Kayla Berry
November 12, 2024
"Madi reached out to me when I moved and helped me cancel and backdate of renter policy so I could be refunded. With moving being so busy and stressful it was really great that she contacted me and helped me get my money back for a policy I no longer needed. Thank you for all your help!"
"Kayla, thank you for sharing your experience! I'm happy Madi could assist you during your move and make the process smoother. Moving can indeed be stressful, and it's great to know she helped you with updating and making changes to your renters policy. We're here to help with any further needs or questions you might have. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Tara M
November 8, 2024
"Madi did a Great job at customer service, thanks."
"Thank you, Tara! I'm glad to hear Madi provided you with great customer service. We appreciate your feedback and are always here to help with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Kathy Giles
November 4, 2024
"Madi was extremely helpful with adding my 16 year old child to my existing policy. She found several discounts and helped me get the documents needed to have the discounts applied to my account. I really appreciated her helpfulness and quick responses!"
"Kathy, thank you for your wonderful review! I'm glad Madi could assist you with adding your child to your policy and finding those valuable discounts. It's great to know she provided the documents you needed promptly. We appreciate your kind words and are always here to help with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Janet Holbrook
October 25, 2024
"Met with Madi - very friendly and hejpful"
"Thank you, Janet! I'm glad to hear that Madi was friendly and helpful during your visit. We appreciate your feedback and are always here to assist with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"