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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brendan Creedon

April 16, 2026

5  out of  5
rating by Brendan Creedon
"Top notch service, very helpful and responsive on multiple different items."
We responded:
"Thank you for the great review! We’re glad to hear you had top-notch service and that our team was helpful and responsive across your vehicle and renter’s insurance needs. We appreciate your trust and are always here whenever you need anything."
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Samantha Y

April 10, 2026

5  out of  5
rating by Samantha Y
"Very professional and informative! The gentleman I had was very friendly and informative, he couldn't have been anymore helpful!"
We responded:
"Thank you so much for the kind review! We’re glad to hear you had a professional, friendly, and informative experience. We’ll be sure to share your feedback with Mike—he’ll really appreciate it. If you have any questions or need anything else, we’re always happy to help!"
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Rosann Sarka

April 4, 2026

5  out of  5
rating by Rosann Sarka
"We have been customers since 2018. Every interaction we’ve had with every member of this team has been the perfect combination of professional, knowledgeable and personable. Calls and texts are answered and returned as promised and questions never go unanswered. Michael, Maddie, Hannah and Aaron have been great to work with."
We responded:
"Thank you so much for being a customer since 2018 and for taking the time to share this thoughtful review. We truly appreciate your kind words about our team’s professionalism, knowledge, and responsiveness. I’ll be sure to pass along your compliments to Michael, Maddie and Hannah—they’ll be grateful to hear it. We value your trust and look forward to continuing to support you for years to come."
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David Burks

April 1, 2026

5  out of  5
rating by David Burks
"I worked with Mike and he made the process move very quickly. He listened as I explained my situation and recommended coverages that could be useful. We chose the right coverage for me at the right price."
We responded:
"Thank you for the great review! I'm glad we could help move things along quickly and make the process easy. We appreciate you taking the time to share your situation—finding the right coverage at the right price is always the goal. If you ever need to review your policy or have any questions, were here to help."
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Yujin Park

March 23, 2026

5  out of  5
rating by Yujin Park
"Mike helped me sign up for renters insurance and I had a great experience! He was very friendly and handled everything quickly and smoothly. I really appreciated his help."
We responded:
"Thank you for the kind review! We’re glad Mike made signing up for renters insurance quick and easy and that you had such a smooth experience. We appreciate you choosing us and are here anytime you need help."
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Lisa Rodes

March 4, 2026

5  out of  5
rating by Lisa Rodes
"Hannah was so friendly and helpful in getting my insurance needs met!! Thank you so much, Lisa R."
We responded:
"Hi Lisa R., thank you so much for the kind review! We’re glad to hear Hannah was friendly and helpful in getting your homeowners and vehicle insurance needs taken care of. We truly appreciate you choosing us! #HomeownersInsurance #AutoInsurance #VehicleInsurance #InsuranceSupport #CustomerService #ThankYou #LocalAgency"
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Aidan Ferrell

March 3, 2026

5  out of  5
rating by Aidan Ferrell
"Spoke with Mike, got all the information across in an informative and expeditious manner and helped to make sure my policies were right for me."
We responded:
"Thank you for the kind feedback! I’m glad Mike was able to clearly and quickly walk you through everything and help ensure your policies were the right fit. We appreciate your business and are here anytime you have questions or need to make updates."
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Aspen Koehler

February 27, 2026

5  out of  5
rating by Aspen Koehler
"Hannah was super kind, understanding, and got everything I needed taken care of at a lower price. Hannah made this process very easy and I enjoyed talking to her which is surprising because typically insurance agents are not very easy to talk to and are just trying to get your money. I am so glad I switched and lucky to of worked with Hannah on my insurance switch. 💗💗💗"
We responded:
"Thank you so much for the kind review! We are really happy Hannah could make the process easy and help you get everything set up at a lower price. It truly means a lot to hear you enjoyed working with Hannah—especially when insurance can feel stressful. We are grateful you chose to switch to us, and we are always here if you need anything with your auto or renter’s insurance!"
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AC

February 24, 2026

5  out of  5
rating by AC
"I had a quick and easy experience switching my car and renters insurance over through Mike Kobreek who explained everything in great detail. I ended up saving money on both and ended up with better coverage than I had previously. Overall great experience."
We responded:
"Thank you for sharing your experience! We’re glad Mike made switching your auto and renters insurance quick and easy, and that he took the time to explain everything in detail. It’s great to hear you saved money and ended up with even better coverage. We appreciate your trust and are here anytime you need us!"
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Zack Patterson

February 24, 2026

5  out of  5
rating by Zack Patterson
"Hannah made this experience top tier. Very helpful and was able to get everything I needed in my policy for the right price"
We responded:
"Thank you for the great review! We’re glad Hannah made your experience top tier and helped you get the right coverage at the right price. We appreciate your trust and are always here if you need anything with your policy going forward. #TopTierService #CustomerFirst #InsuranceMadeEasy #RightCoverage #RightPrice #HelpfulTeam #WeAppreciateYou"
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Davida Jackson

February 17, 2026

5  out of  5
rating by Davida Jackson
"Very informative and helpful"
We responded:
"Thank you for the kind words! We’re glad you found it informative and helpful. If you have any questions, we’re here to help."
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VINOTHKUMAR DANAPAL

February 3, 2026

5  out of  5
rating by VINOTHKUMAR DANAPAL
"Michael was great. He is really knowledgeable and did his best in providing the best quote. Highly recommended!"
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that Michael was able to provide you with knowledgeable and attentive service for your vehicle and renter's insurance needs. We strive to offer the best quotes and support to all our clients, and your feedback means a lot to us. Please don't hesitate to reach out if you need any assistance in the future!"
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David Adams

February 3, 2026

5  out of  5
rating by David Adams
"Madi is just awesome. Prompt, friendly and professional. State Farm works!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Madi provided prompt, friendly, and professional service. At State Farm, we’re committed to delivering the best experience possible, and your kind words truly motivate us. Please feel free to reach out anytime—we’re here to help!"
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Trysten Hyder

February 1, 2026

5  out of  5
rating by Trysten Hyder
"Amazing service and great prices."
We responded:
"Thank you for your wonderful feedback! We're glad you’re happy with our service and pricing. Providing great value and excellent support for your vehicle insurance is our top priority. We look forward to serving you again!"
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Gavin Fisher

January 30, 2026

5  out of  5
rating by Gavin Fisher
"Mike was great! He gave helpful service and made the set-up very easy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike provided helpful service and made the set-up process easy for you. If you ever need assistance with vehicle or renter's insurance in the future, don’t hesitate to reach out. We appreciate your business!"
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Karen Simmons

January 28, 2026

5  out of  5
rating by Karen Simmons
"Madi has been so helpful with our account!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi and our team have been helpful and responsive. "
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Ryan Calogero

January 27, 2026

5  out of  5
rating by Ryan Calogero
"Madi is always super helpful and friendly. This office is very responsive and follow ups are prompt."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi and our team have been helpful and responsive with your homeowners and vehicle insurance needs. Providing prompt follow-ups and friendly service is our top priority. We truly appreciate your trust in us! #HomeownersInsurance #AutoInsurance #HappyHomeowners #SafeDrivers #InsuranceSupport"
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gregory tomkiewicz

January 14, 2026

5  out of  5
rating by gregory tomkiewicz
"Madi was very courteous & professional in handling my needs promptly with no issues."
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Kristian Chervenock

January 12, 2026

5  out of  5
rating by Kristian Chervenock
"Hannah is fantastic to work with. She’s responsive, professional, and still very personable. She’s always accessible and makes the process easy. Highly recommend her as a local insurance professional."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided you with such a positive experience. Being responsive, professional, and personable is exactly what we strive for. We appreciate your recommendation and look forward to continuing to serve you! #ExcellentService #LocalInsurance #CustomerSatisfaction #Professionalism #HighlyRecommended"
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Bradley Lechton

January 8, 2026

5  out of  5
rating by Bradley Lechton
"Great service, Madi was very helpful"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi provided you with great service and was very helpful. We appreciate your feedback and look forward to assisting you again in the future!"
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Kelsie Fraser

January 6, 2026

5  out of  5
rating by Kelsie Fraser
"Hannah was easy to talk to, made the insurance quote process easy to understand and answered all my questions! Friendly, funny, personable, and professional! Couldn't ask for a better Agent!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah made the insurance quote process easy and enjoyable for you. She truly strives to provide friendly, personable, and professional service, and your feedback means a lot to us. If you ever have more questions or need assistance in the future, don’t hesitate to reach out!"
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Bill Johnson

December 31, 2025

5  out of  5
rating by Bill Johnson
"Great agency for my car and rental insurance From day one I've been very pleased with my choice to switch to Aaron Richards and State Farm. Fast and friendly help from Madi when I need it and always have quick responses to my inquiries. I highly recommend them!"
We responded:
"Bill, I'm glad to hear that you've had such a positive experience with our agency for your auto and renters insurance! It's wonderful that Madi has been able to provide you with fast and friendly assistance whenever needed. We truly appreciate your recommendation and are always here to help with any future inquiries. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
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Brandan Epps

December 30, 2025

5  out of  5
rating by Brandan Epps
"I had the pleasure of working with Hannah and she was absolutely amazing! Very informative and made me feel confident with switching over to State Farm. If anyone is looking to switch I recommend calling Hannah first! Thank you again!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided you with excellent service and made your transition to State Farm smooth and confident. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
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Don Neuendorf

December 29, 2025

5  out of  5
rating by Don Neuendorf
"I've consistently had wonderful service from ALL the staff at Aaron's agency. Today I had a nice interaction with Madi, above and beyond the impersonal sort of service I have received elsewhere. It's nice to talk with a friendly and capable person."
We responded:
"Thank you so much for your kind words and continued support! We're thrilled to hear that you consistently have wonderful experiences with our team. Madi will be especially happy to know she made a positive impression. Providing friendly and personalized service is very important to us, and your feedback truly means a lot. We look forward to assisting you again soon!"
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Jiwon Lim

December 18, 2025

5  out of  5
rating by Jiwon Lim
"Hannah is exceptionally kind and responsive, and she always provides accurate information. I am completely satisfied with her service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah’s kindness, responsiveness, and accuracy made such a positive impact. Your satisfaction means the world to us! #ExcellentService #CustomerSatisfaction #KindnessMatters #ResponsiveSupport #AccurateInformation"