State Farm® Insurance Agent Aaron Richards
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kayla Berry
November 12, 2024
5
out of
5
rating by Kayla Berry
"Madi reached out to me when I moved and helped me cancel and backdate of renter policy so I could be refunded. With moving being so busy and stressful it was really great that she contacted me and helped me get my money back for a policy I no longer needed. Thank you for all your help!"
We responded:
"Kayla, thank you for sharing your experience! I'm happy Madi could assist you during your move and make the process smoother. Moving can indeed be stressful, and it's great to know she helped you with updating and making changes to your renters policy. We're here to help with any further needs or questions you might have. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Tara M
November 8, 2024
5
out of
5
rating by Tara M
"Madi did a Great job at customer service, thanks."
We responded:
"Thank you, Tara! I'm glad to hear Madi provided you with great customer service. We appreciate your feedback and are always here to help with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Kathy Giles
November 4, 2024
5
out of
5
rating by Kathy Giles
"Madi was extremely helpful with adding my 16 year old child to my existing policy. She found several discounts and helped me get the documents needed to have the discounts applied to my account. I really appreciated her helpfulness and quick responses!"
We responded:
"Kathy, thank you for your wonderful review! I'm glad Madi could assist you with adding your child to your policy and finding those valuable discounts. It's great to know she provided the documents you needed promptly. We appreciate your kind words and are always here to help with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Janet Holbrook
October 25, 2024
5
out of
5
rating by Janet Holbrook
"Met with Madi - very friendly and hejpful"
We responded:
"Thank you, Janet! I'm glad to hear that Madi was friendly and helpful during your visit. We appreciate your feedback and are always here to assist with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Phil Sullivan
October 22, 2024
5
out of
5
rating by Phil Sullivan
"Madi has always been very kind and helpful every time I need something handled."
We responded:
"Phil, thank you for your kind words! I'm happy to hear that Madi has been consistently kind and helpful whenever you need assistance. We're grateful to have her on our team. If you ever need anything else, don't hesitate to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Lauren Hurschman
October 22, 2024
5
out of
5
rating by Lauren Hurschman
"Thank you Madi! I have had to call several times in the last week for various questions and to finalize a few things and Madi has been very patient and helpful each time."
We responded:
"Thank you, Lauren! I'm happy to hear that Madi has been patient and helpful with your questions and finalizing things. We appreciate your kind words and are always here to assist with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
carol headworth
October 21, 2024
5
out of
5
rating by carol headworth
"Madison is always so pleasant to talk to She is so helpful too."
We responded:
"Thank you, Carol! I'm happy to know that Madison has been so pleasant and helpful during your interactions. We appreciate your kind words and look forward to continuing to assist you with your insurance needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Don Lunsford
October 18, 2024
5
out of
5
rating by Don Lunsford
"Madi is the best! I"
We responded:
"Madi is fantastic! I'm happy to hear you had such a positive experience with her. Our team is dedicated to providing excellent service, and it's great to see that reflected in your feedback. If you need any further assistance, feel free to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Patti Maki
October 17, 2024
5
out of
5
rating by Patti Maki
"Maddie was kind and very helpful. thank you, Patti Maki"
We responded:
"Thank you, Patti! I'm glad to hear Maddie was able to assist you so effectively. We appreciate your feedback and look forward to helping you with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Shari Madison
October 15, 2024
5
out of
5
rating by Shari Madison
"Always incredibly efficient! Madi made our transfer so effortless…love this team!!"
We responded:
"Shari, thank you for your wonderful review! I'm glad to hear that Madi made your transfer process so effortless. Our team strives to be efficient and supportive, and it's great to know you love working with us. If you need any further assistance, we're always here to help. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Christopher Olah
October 15, 2024
5
out of
5
rating by Christopher Olah
"I had a phenomenal experience over the phone with Madi dealing with my policy. She was such a fresh breath of air to communicate with and addressed all my concerns with ease. Thank you again for all your help Madi you made my day a little bit brighter."
We responded:
"Thank you, Christopher, for sharing your experience! I'm glad Madi could assist you so effectively and brighten your day. We appreciate your kind words and are always here to help with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
patricia woodard
October 12, 2024
5
out of
5
rating by patricia woodard
"Awesome!"
We responded:
"Thank you, Patricia! I'm glad you had an awesome experience with our office. If you ever need anything else, we're here to help. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Brian Vlassis
October 2, 2024
5
out of
5
rating by Brian Vlassis
"Truly a great experience working with Aaron’s office and his staff. Always friendly and called us back when they were busy helping others. Great customer service, would highly recommend them."
We responded:
"Brian, thank you for your wonderful feedback! I'm glad to hear that you had a great experience with our office and staff. We always strive to provide friendly and prompt customer service. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Daphne Moree
September 30, 2024
5
out of
5
rating by Daphne Moree
"Madi was fabulous. She was super helpful and answered all my questions. She was extremely patient with me."
We responded:
"Thank you, Daphne, for your wonderful review! I'm glad to hear that Madi was able to assist you so effectively and with such patience. We truly appreciate your feedback and are always here to help with any future questions or needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Caitlyn Canadi
September 30, 2024
5
out of
5
rating by Caitlyn Canadi
"Madi is so helpful and kind! Thank you!"
We responded:
"Madi is indeed a wonderful asset to our team. I'm happy to know she was able to assist you so well. Thank you for your kind words, Caitlyn! If you need any further assistance, we're always here to help. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Emily Kuron
September 27, 2024
5
out of
5
rating by Emily Kuron
"Madi was incredibly helpful! She was was informative and answered all of my questions. She was so professional and kind throughout the whole process. I really appreciated her go-getter attitude. After discussing things over, I felt confident overall. I couldn’t have done it without her! Thanks again, Madi!!"
We responded:
"Emily, thank you for your wonderful review! I'm glad to hear that Madi was able to assist you so effectively. Her professionalism and proactive attitude are truly valued here. It's great to know you felt confident after discussing everything with her. If you need any further assistance, we're always here to help. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Jennah Dominique
September 26, 2024
5
out of
5
rating by Jennah Dominique
"Madi was amazing throughout the whole process. She made everything so easy! She was polite during any and all interactions we had and was very attentive! She was quick to respond to any questions I had, and made the whole experience very pleasant! I’ll be sure to refer more people to State Farm and send them to Madi in the future for any of their needs!"
We responded:
"Thank you, Jennah, for your wonderful review! I'm glad to hear that Madi made the process easy and pleasant for you. Her attentiveness and quick responses are truly appreciated. We’re grateful for your referrals and look forward to assisting you and your friends with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Michael Magner
September 25, 2024
5
out of
5
rating by Michael Magner
"I had a problem with my account and Madi was extremely helpful in getting it resolved."
We responded:
"Michael, thank you for your review! I'm glad to hear that Madi was able to assist you with your account issue. We appreciate your feedback and are always here to help with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Don Westwood
September 24, 2024
5
out of
5
rating by Don Westwood
"Madi is always most helpful, along with the other staff members who have handled my calls."
We responded:
"Madi and the rest of our team are always happy to assist you, Don! We're grateful for your kind words and appreciate your recognition of their efforts. If you ever need anything else, don't hesitate to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Collen Cooper
September 24, 2024
5
out of
5
rating by Collen Cooper
"Madi was amazing! Helped me with all the answers and help that I needed! She was very Knowledgeable, and kind about everything I asked."
We responded:
"Madi is indeed a valuable part of our team, and I'm happy she could assist you with all your questions. Her knowledge and kindness are qualities we truly appreciate. If you need any further assistance, don't hesitate to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Bailey Dominique
September 19, 2024
5
out of
5
rating by Bailey Dominique
"Madi did an amazing job answering all my questions"
We responded:
"Thank you, Bailey! I'm happy to hear that Madi was able to answer all your questions effectively. We appreciate your feedback and are always here to help with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
William Bailey
August 28, 2024
5
out of
5
rating by William Bailey
"Madi was super helpful providing information regarding my policy. She provided stellar customer service, was knowledgeable and kind, and sufficiently answered all my questions!"
We responded:
"Thank you, William, for your positive review! I’m glad to hear that Madi was able to provide you with such excellent service. It’s great to know she answered all your questions and made the experience a positive one. We’re here whenever you need us! - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Thom Phillips
August 28, 2024
5
out of
5
rating by Thom Phillips
"Madi was so quick with my quote. My new call was insured in no time."
We responded:
"Thank you for the review, Thom! Madi will be happy to know you appreciated her quick service. We're glad we could get your new car insured promptly! If you need any further assistance, feel free to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Tristin Marion
August 28, 2024
5
out of
5
rating by Tristin Marion
"Madi"
We responded:
"Tristin, thank you for the 5-star rating! We are grateful for your support. If you need any assistance in the future, feel free to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
frederick patterson
August 27, 2024
5
out of
5
rating by frederick patterson
"Madi is a great person to work with and very efficient in getting my payment processed after I call it in every month."
We responded:
"Madi is indeed a great asset to our team. I'm glad she could assist you efficiently with your monthly payments. Thank you for your positive feedback, Frederick. If you need any further assistance, feel free to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"