Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brian Vlassis

Brian Vlassis

October 2, 2024

5  out of  5
rating by Brian Vlassis
"Truly a great experience working with Aaron’s office and his staff. Always friendly and called us back when they were busy helping others. Great customer service, would highly recommend them."
We responded:
"Brian, thank you for your wonderful feedback! I'm glad to hear that you had a great experience with our office and staff. We always strive to provide friendly and prompt customer service. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Daphne Moree

Daphne Moree

September 30, 2024

5  out of  5
rating by Daphne Moree
"Madi was fabulous. She was super helpful and answered all my questions. She was extremely patient with me."
We responded:
"Thank you, Daphne, for your wonderful review! I'm glad to hear that Madi was able to assist you so effectively and with such patience. We truly appreciate your feedback and are always here to help with any future questions or needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Caitlyn Canadi

Caitlyn Canadi

September 30, 2024

5  out of  5
rating by Caitlyn Canadi
"Madi is so helpful and kind! Thank you!"
We responded:
"Madi is indeed a wonderful asset to our team. I'm happy to know she was able to assist you so well. Thank you for your kind words, Caitlyn! If you need any further assistance, we're always here to help. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Emily Kuron

Emily Kuron

September 27, 2024

5  out of  5
rating by Emily Kuron
"Madi was incredibly helpful! She was was informative and answered all of my questions. She was so professional and kind throughout the whole process. I really appreciated her go-getter attitude. After discussing things over, I felt confident overall. I couldn’t have done it without her! Thanks again, Madi!!"
We responded:
"Emily, thank you for your wonderful review! I'm glad to hear that Madi was able to assist you so effectively. Her professionalism and proactive attitude are truly valued here. It's great to know you felt confident after discussing everything with her. If you need any further assistance, we're always here to help. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Jennah Dominique

Jennah Dominique

September 26, 2024

5  out of  5
rating by Jennah Dominique
"Madi was amazing throughout the whole process. She made everything so easy! She was polite during any and all interactions we had and was very attentive! She was quick to respond to any questions I had, and made the whole experience very pleasant! I’ll be sure to refer more people to State Farm and send them to Madi in the future for any of their needs!"
We responded:
"Thank you, Jennah, for your wonderful review! I'm glad to hear that Madi made the process easy and pleasant for you. Her attentiveness and quick responses are truly appreciated. We’re grateful for your referrals and look forward to assisting you and your friends with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Michael Magner

Michael Magner

September 25, 2024

5  out of  5
rating by Michael Magner
"I had a problem with my account and Madi was extremely helpful in getting it resolved."
We responded:
"Michael, thank you for your review! I'm glad to hear that Madi was able to assist you with your account issue. We appreciate your feedback and are always here to help with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Don Westwood

Don Westwood

September 24, 2024

5  out of  5
rating by Don Westwood
"Madi is always most helpful, along with the other staff members who have handled my calls."
We responded:
"Madi and the rest of our team are always happy to assist you, Don! We're grateful for your kind words and appreciate your recognition of their efforts. If you ever need anything else, don't hesitate to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Collen Cooper

Collen Cooper

September 24, 2024

5  out of  5
rating by Collen Cooper
"Madi was amazing! Helped me with all the answers and help that I needed! She was very Knowledgeable, and kind about everything I asked."
We responded:
"Madi is indeed a valuable part of our team, and I'm happy she could assist you with all your questions. Her knowledge and kindness are qualities we truly appreciate. If you need any further assistance, don't hesitate to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Bailey Dominique

Bailey Dominique

September 19, 2024

5  out of  5
rating by Bailey Dominique
"Madi did an amazing job answering all my questions"
We responded:
"Thank you, Bailey! I'm happy to hear that Madi was able to answer all your questions effectively. We appreciate your feedback and are always here to help with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of William Bailey

William Bailey

August 28, 2024

5  out of  5
rating by William Bailey
"Madi was super helpful providing information regarding my policy. She provided stellar customer service, was knowledgeable and kind, and sufficiently answered all my questions!"
We responded:
"Thank you, William, for your positive review! I’m glad to hear that Madi was able to provide you with such excellent service. It’s great to know she answered all your questions and made the experience a positive one. We’re here whenever you need us! - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Thom Phillips

Thom Phillips

August 28, 2024

5  out of  5
rating by Thom Phillips
"Madi was so quick with my quote. My new call was insured in no time."
We responded:
"Thank you for the review, Thom! Madi will be happy to know you appreciated her quick service. We're glad we could get your new car insured promptly! If you need any further assistance, feel free to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Tristin Marion

Tristin Marion

August 28, 2024

5  out of  5
rating by Tristin Marion
"Madi"
We responded:
"Tristin, thank you for the 5-star rating! We are grateful for your support. If you need any assistance in the future, feel free to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of frederick patterson

frederick patterson

August 27, 2024

5  out of  5
rating by frederick patterson
"Madi is a great person to work with and very efficient in getting my payment processed after I call it in every month."
We responded:
"Madi is indeed a great asset to our team. I'm glad she could assist you efficiently with your monthly payments. Thank you for your positive feedback, Frederick. If you need any further assistance, feel free to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Candi Tolf

Candi Tolf

August 25, 2024

5  out of  5
rating by Candi Tolf
"Spoke to Madi and she was very helpful and quick to get info back to me"
We responded:
"Candi, thank you for your review. I'm glad Madi was able to assist you efficiently. If you need any further assistance, feel free to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Megan Neumann

Megan Neumann

August 24, 2024

5  out of  5
rating by Megan Neumann
"Madi was so helpful! I definitely recommend her whenever you’re here!"
We responded:
"Megan, thank you for your kind words about Madi. I'm happy she was able to assist you. We appreciate your recommendation and look forward to helping you with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Tammi Kanyo

Tammi Kanyo

August 23, 2024

5  out of  5
rating by Tammi Kanyo
"Madi is very personable and has a wonderful personality"
We responded:
"Thank you, Tammi, for your wonderful review. I'm happy to hear that Madi's personable nature and great personality made a positive impression on you. If you need any further assistance, feel free to reach out. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Jenna Farley

Jenna Farley

August 23, 2024

5  out of  5
rating by Jenna Farley
"Madi did a great job helping me! She’s great!"
We responded:
"Jenna, thank you for your review. I'm glad Madi could assist you effectively. We appreciate your feedback and look forward to helping you with any future needs. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Nectar Collector hunnyb

Nectar Collector hunnyb

August 15, 2024

5  out of  5
rating by Nectar Collector hunnyb
"MADI AT STATE FARM"
We responded:
"Nectar, we appreciate you! - Aaron"
Profile photo of Jonathan Concessions and Catering

Jonathan Concessions and Catering

August 12, 2024

5  out of  5
rating by Jonathan Concessions and Catering
"Madi is the best"
We responded:
"Hey Jonathan, Thanks for the awesome review! We're really happy to hear that Madi made such a great impression. She's a valuable part of our team. If you need anything else, we're here to help! - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Seth Gilbert

Seth Gilbert

July 19, 2024

5  out of  5
rating by Seth Gilbert
"In my brief phone call with Madi, she not only assisted me with everything I needed, she did it with quickness and kindness, thank you Madi!"
We responded:
"Hey Seth, thanks a ton for your awesome review! I'm so happy Madi could assist you quickly and kindly. If you ever need anything else, don't hesitate to reach out! - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Shrimant Saxena

Shrimant Saxena

July 19, 2024

5  out of  5
rating by Shrimant Saxena
"Been with Aaron for a long time. He's always helped to make sure your plan is well thought out"
We responded:
"Shrimant, thanks a lot for your kind words and for being with us for so long! I'm glad to know that our efforts to ensure your plan is well thought out have been helpful. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Cheryl Ziegler

Cheryl Ziegler

July 18, 2024

5  out of  5
rating by Cheryl Ziegler
"Madi gave quality customer service and was very helpful."
We responded:
"Hi Cheryl, Thank you for the fantastic review! I'm so happy to hear that Madi provided you with quality customer service and was very helpful. We appreciate your feedback and look forward to assisting you with any future needs! - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Sally Gay

Sally Gay

July 17, 2024

5  out of  5
rating by Sally Gay
"Aaron Richard’s has been my agent for a long time and he has always been kind, helping me understand my insurance needs. And helping when I needed it."
We responded:
"Hi Sally, thank you so much for your kind words and for being a loyal client for so long! I'm happy to know that we've been able to help you understand your insurance needs and assist you whenever needed. If you ever have any questions or need further assistance, please don't hesitate to reach out! - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of jefro330

jefro330

July 15, 2024

5  out of  5
rating by jefro330
"This place is great, Madi is awesome! Always super helpful and answers all my questions. Thank you for doing what you do!!"
We responded:
"Thank you for your kind words! I'm glad Madi provided you with awesome service and answered all your questions. We're grateful for your support and look forward to assisting you in the future. Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
Profile photo of Demetrius Irby

Demetrius Irby

July 15, 2024

5  out of  5
rating by Demetrius Irby
"Madi was amazing! Gave me all answers and the help that I needed! Knowledgeable about everything asked"
We responded:
"Thank you for your kind words, Demetrius! I'm glad Madi was able to assist you with all your questions and provide the help you needed. We appreciate your feedback and are here for you anytime you need assistance. Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"