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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of VINOTHKUMAR DANAPAL

VINOTHKUMAR DANAPAL

February 3, 2026

5  out of  5
rating by VINOTHKUMAR DANAPAL
"Michael was great. He is really knowledgeable and did his best in providing the best quote. Highly recommended!"
We responded:
"Thank you so much for your kind words and recommendation! We're delighted to hear that Michael was able to provide you with knowledgeable and attentive service for your vehicle and renter's insurance needs. We strive to offer the best quotes and support to all our clients, and your feedback means a lot to us. Please don't hesitate to reach out if you need any assistance in the future!"
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David Adams

February 3, 2026

5  out of  5
rating by David Adams
"Madi is just awesome. Prompt, friendly and professional. State Farm works!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Madi provided prompt, friendly, and professional service. At State Farm, we’re committed to delivering the best experience possible, and your kind words truly motivate us. Please feel free to reach out anytime—we’re here to help!"
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Trysten Hyder

February 1, 2026

5  out of  5
rating by Trysten Hyder
"Amazing service and great prices."
We responded:
"Thank you for your wonderful feedback! We're glad you’re happy with our service and pricing. Providing great value and excellent support for your vehicle insurance is our top priority. We look forward to serving you again!"
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Gavin Fisher

January 30, 2026

5  out of  5
rating by Gavin Fisher
"Mike was great! He gave helpful service and made the set-up very easy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike provided helpful service and made the set-up process easy for you. If you ever need assistance with vehicle or renter's insurance in the future, don’t hesitate to reach out. We appreciate your business!"
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Karen Simmons

January 28, 2026

5  out of  5
rating by Karen Simmons
"Madi has been so helpful with our account!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi and our team have been helpful and responsive. "
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Ryan Calogero

January 27, 2026

5  out of  5
rating by Ryan Calogero
"Madi is always super helpful and friendly. This office is very responsive and follow ups are prompt."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi and our team have been helpful and responsive with your homeowners and vehicle insurance needs. Providing prompt follow-ups and friendly service is our top priority. We truly appreciate your trust in us! #HomeownersInsurance #AutoInsurance #HappyHomeowners #SafeDrivers #InsuranceSupport"
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gregory tomkiewicz

January 14, 2026

5  out of  5
rating by gregory tomkiewicz
"Madi was very courteous & professional in handling my needs promptly with no issues."
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Kristian Chervenock

January 12, 2026

5  out of  5
rating by Kristian Chervenock
"Hannah is fantastic to work with. She’s responsive, professional, and still very personable. She’s always accessible and makes the process easy. Highly recommend her as a local insurance professional."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided you with such a positive experience. Being responsive, professional, and personable is exactly what we strive for. We appreciate your recommendation and look forward to continuing to serve you! #ExcellentService #LocalInsurance #CustomerSatisfaction #Professionalism #HighlyRecommended"
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Bradley Lechton

January 8, 2026

5  out of  5
rating by Bradley Lechton
"Great service, Madi was very helpful"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi provided you with great service and was very helpful. We appreciate your feedback and look forward to assisting you again in the future!"
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Kelsie Fraser

January 6, 2026

5  out of  5
rating by Kelsie Fraser
"Hannah was easy to talk to, made the insurance quote process easy to understand and answered all my questions! Friendly, funny, personable, and professional! Couldn't ask for a better Agent!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah made the insurance quote process easy and enjoyable for you. She truly strives to provide friendly, personable, and professional service, and your feedback means a lot to us. If you ever have more questions or need assistance in the future, don’t hesitate to reach out!"
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Bill Johnson

December 31, 2025

5  out of  5
rating by Bill Johnson
"Great agency for my car and rental insurance From day one I've been very pleased with my choice to switch to Aaron Richards and State Farm. Fast and friendly help from Madi when I need it and always have quick responses to my inquiries. I highly recommend them!"
We responded:
"Bill, I'm glad to hear that you've had such a positive experience with our agency for your auto and renters insurance! It's wonderful that Madi has been able to provide you with fast and friendly assistance whenever needed. We truly appreciate your recommendation and are always here to help with any future inquiries. - Aaron Richards - State Farm Insurance Agent, Ann Arbor, MI"
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Brandan Epps

December 30, 2025

5  out of  5
rating by Brandan Epps
"I had the pleasure of working with Hannah and she was absolutely amazing! Very informative and made me feel confident with switching over to State Farm. If anyone is looking to switch I recommend calling Hannah first! Thank you again!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah provided you with excellent service and made your transition to State Farm smooth and confident. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
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Don Neuendorf

December 29, 2025

5  out of  5
rating by Don Neuendorf
"I've consistently had wonderful service from ALL the staff at Aaron's agency. Today I had a nice interaction with Madi, above and beyond the impersonal sort of service I have received elsewhere. It's nice to talk with a friendly and capable person."
We responded:
"Thank you so much for your kind words and continued support! We're thrilled to hear that you consistently have wonderful experiences with our team. Madi will be especially happy to know she made a positive impression. Providing friendly and personalized service is very important to us, and your feedback truly means a lot. We look forward to assisting you again soon!"
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Jiwon Lim

December 18, 2025

5  out of  5
rating by Jiwon Lim
"Hannah is exceptionally kind and responsive, and she always provides accurate information. I am completely satisfied with her service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Hannah’s kindness, responsiveness, and accuracy made such a positive impact. Your satisfaction means the world to us! #ExcellentService #CustomerSatisfaction #KindnessMatters #ResponsiveSupport #AccurateInformation"
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Travis Broad

December 3, 2025

5  out of  5
rating by Travis Broad
"Incredibly efficient and strategic - everything I hoped for and more."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our service efficient and strategic, and that we exceeded your expectations. Your feedback means a lot to us and motivates our team to keep delivering the best. Looking forward to working with you again!"
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Shujath Khan

October 17, 2025

5  out of  5
rating by Shujath Khan
"Madi helped me switch to statefarm auto insurance and the process was easy and smooth."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi made your switch to State Farm auto insurance easy and smooth. If you ever need anything else or have questions, feel free to reach out. We're here to help!"
Profile photo of Deb R.

Deb R.

October 15, 2025

5  out of  5
rating by Deb R.
"Michael helped me with some insurance issues I was dealing with. He was very polite and helpful. He got me a much better price (price went down by half.) I was just getting ready to shop around even though I've been with State Farm for over 30 years. Because of Michael I will be staying with State Farm. Good job Michael, many thanks !"
We responded:
"Debbie, we appreciate you! - Aaron"
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Henry Dishmon

October 10, 2025

5  out of  5
rating by Henry Dishmon
"Mike is value added to State farm. I'm a 75-year-old male. I've been driving for 50 years. I have a lot of experience with auto insurance. I love the State farm commercials with flo the gang. Mike helped me bundle my home and auto policy. Best coverage that I've ever experienced. Unbelievable rate for a guy that's on a fixed income. 👍🏿 Ann Arbor Michigan"
We responded:
"Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Mike was able to help you find the best coverage and bundle your home and auto policies at a great rate. Your loyalty and trust mean a lot to us, especially with your extensive experience in auto insurance. We'll be sure to pass along your compliments to Mike. Thank you for choosing State Farm, and we're here to support you whenever you need us! Safe driving and all the best from Ann Arbor! 👍🏿🚗🏠"
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Mary Marzano

October 9, 2025

5  out of  5
rating by Mary Marzano
"Madi was a great help in explaining coverage."
We responded:
"Thank you for your kind words! We're happy to hear that Madi was able to clearly explain your coverage and assist you. We appreciate your feedback and look forward to serving you again!"
Profile photo of Thierno

Thierno

October 3, 2025

5  out of  5
rating by Thierno
"Madi was very helpful and diligent! Thanks for the awesome service!"
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Madi provided you with helpful and diligent service. We'll be sure to pass along your kind words to her. Thanks again for choosing us, and we look forward to assisting you in the future!"
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Tyler Robertson

October 3, 2025

5  out of  5
rating by Tyler Robertson
"Received good customer and communication from Madi"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Madi provided you with excellent customer service and communication. We appreciate your feedback and look forward to assisting you again in the future! #CustomerService #GreatCommunication #HappyCustomers #TeamMadi #CustomerSatisfaction"
Profile photo of C Allen

C Allen

September 6, 2025

5  out of  5
rating by C Allen
"Called from out of state to get a renter's insurance police set up for my daughter. Process was quick, easy and efficient, and he got back to me the next day when promised. A++"
We responded:
"Thank you for choosing State Farm for your daughter’s renter’s insurance! We’re glad to hear the process was quick, easy, and efficient, and that we were able to follow up as promised. Your A++ rating means a lot to us, and we’re here whenever you need assistance in the future!"
Profile photo of Matt Bui

Matt Bui

August 30, 2025

5  out of  5
rating by Matt Bui
"Hannah is always responsive, thorough, and promptly replies to my inquiries. Madi & Mike took great care of me when she was out."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Hannah, Madi, and Mike provided you with responsive and thorough service for your auto insurance needs. Our team is dedicated to making sure you feel well taken care of every step of the way. Please don’t hesitate to reach out anytime—we’re here to help!"
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Carlos Augusto Leite

August 29, 2025

5  out of  5
rating by Carlos Augusto Leite
"Just spoke with Mike today and easily got my problem solved. I have a feeling we'll keep having business for a long time starting today! Really recommend these guys"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike was able to quickly resolve your issue and provide a great experience. We truly appreciate your recommendation and look forward to supporting you with your full coverage auto insurance needs for many years to come! If you ever have any questions, don’t hesitate to reach out."
Profile photo of Karren SMITH

Karren SMITH

August 28, 2025

5  out of  5
rating by Karren SMITH
"I had to take care of some insurance business today because I am moving. I had the opportunity to speak with Madi, who was very very sweet she really just stepped up she was so kind so understanding and she knew exactly what I was talking about I didn't have to answer a lot of questions I didn't have to explain in a thousand words. she knew exactly what I wanted, she was very professional and had a perfect knowledge as to what I was inquiring. she took care of it, right away. She never put me on hold she never told me hold on a second I'll call you back she just took good care of me today and I really appreciate that. Madi is awesome"
We responded:
"Karren, Thank you for sharing your experience! It sounds like Madi provided you with exceptional service during your insurance inquiry. It’s always wonderful to hear when a team member goes above and beyond to make the process smooth and efficient. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your feedback and are glad to have you as a valued customer! Happy Holidays! -Aaron Richards and Team"